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AAA Overwhelmed by Calls from Ohio Drivers
COLUMBUS -- The poor driving weather has been bogging down a popular auto club, AAA.
The call center that typically handles 1,200 calls a day received more than 2,000 calls before 1 p.m.
Jamie Schafrath was one such caller.
"At 9 this morning I attempted to call the emergency service number of AAA and three hours later I finally got through to the call center," she said. "Three hours and two minutes later."
The operator told her she would have to wait another three hours before AAA could get to her location.
A spokesperson said members who requested roadside assistance via the website or the AAA app could get faster service than those who call the center.